How can we help?
Questions about an order, delivery or the product — reach us however you like.
Common questions
ORDERINGHow do I place an order?
Add a pack to your cart, fill in your delivery details and tap “Send order on WhatsApp”. Your order message is written for you — just press Send. We reply to confirm.
ORDERINGDo I need an account?
No. There’s no sign-up or OTP — your details only go into the WhatsApp message.
ORDERINGCan I change my order after sending it?
Message us on the same WhatsApp chat as soon as possible with your order reference. If the order has not been shipped, we will update or cancel it.
DELIVERYWhat does delivery cost?
₹40 per order.
DELIVERYWhere do you deliver, and how fast?
Delivery usually takes 3–5 business days, depending on your location. [Client to confirm delivery areas.]
PAYMENTHow do I pay?
Cash on Delivery is available. We confirm the payment and delivery details with you on WhatsApp.
PRODUCTIs makhana gluten free?
Yes. Makhana is a seed, not a grain, so it’s naturally gluten free.